UTalkMarketing - How to Stand Apart From the E-Retail Competi...
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n fact, 34 per cent of our survey respondents cite free delivery as the most important factor in the purchase decision. And, people who recall a free delivery offer (especially one without restrictions tied to size of purchase or other factors) are happier with the retailer overall. In order to be competitive, your site needs to have a free delivery offer.
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Customers who recall consumer product reviews on the site are 10 per cent more satisfied than shoppers who don’t.
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