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Saved by 1 people (0 private), first by anonymouse user on 2009-05-19


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Just 9 percent of the companies responding to the survey have an automated system in place for locating experts.

Highlighted by bertrandduperrin

Inside corporate firewalls, the consequences of bad findability are less immediate, harder to measure and less visible. The connections to the bottom line results are harder to trace. But bad findability internally will nonetheless lead to death, although a slow and painful one.

Highlighted by bertrandduperrin

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