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When Outsourcing Didn’t Work, This School Canceled the Contract

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Saved by 1 people (0 private), first by anonymouse user on 2008-03-26


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TIP #1. Make sure your service provider really does understand the nuances of your environment -- especially those that affect service delivery.

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TIP #2. If your organization is undergoing a major transformation, consider whether the service providers you’re working with will help or hinder the goals.

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TIP #5. Backing away from outsourcing in one form doesn’t preclude outsourcing in another form.

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