New Scientist Technology Blog: Don't flame me, bro'
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openDemocracy
67 members,205 bookmarks
The community of people reading and commenting on openDemocracy
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Saved by 10 people (1 private), first by anonymouse user on 2007-11-20
- Shanta on 2008-05-23 - Tags linkingthinking , networking , email , communication , nicholas_epley , conversations , pub_conversations , online_communications_media , People , new_scientist , kirstin_byron , michael_marshall
- Diigo_llogin on 2007-12-18 - Tags email , etiquette , flames , interpretation , negative
- Kraefft on 2007-12-04 - Tags communication_personal , psychology
- Maggie_diigo on 2007-11-27 - Tags macarthur , trolling
- Paulsweeney on 2007-11-22 - Tags psychology , internet , social , for:topgold
Public Sticky notes
Social psychologists have known for decades that, if we reduce our sense of our own identity – a process called deindividuation – we are less likely to stick to social norms. For example, in the 1960s Leon Mann studied a nasty phenomenon called "suicide baiting" – when someone threatening to jump from a high building is encouraged to do so by bystanders. Mann found that people were more likely to do this if they were part of a large crowd, if the jumper was above the 7th floor, and if it was dark. These are all factors that allowed the observers to lose their own individuality.
Highlighted by tonycurzonprice
In 2005, Epley showed that people can vastly overestimate their ability to communicate unambiguously by email. He suggests that we find it hard to take another person's perspective when communicating electronically. Similarly, a forthcoming study by Kristin Byron found that people tend to interpret emails more negatively than other forms of communication (Academy of Management Review, volume 33, issue 2), making them even more likely to respond aggressively.
Highlighted by diigo_llogin
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