KMWorld.com: : Enterprise social Software technology
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Saved by 2 people (-2 private), first by anonymouse user on 2008-09-05
- Lajost on 2008-11-27 - Tags social_media , Web_social_aspects , l@jost
- Bertrandduperrin on 2008-09-05 - Tags enterprise2.0 , socialnetworks , socialnetworking , collaboration , software , socialsoftware
Public Sticky notes
We break the 11 scenarios down into two broad categories—external and internal:
- External scenarios involve social networking and collaboration with people primarily outside your firewall.
- Internal scenarios focus on activity that takes place primarily behind your enterprise firewall. We say "primarily" because in practice enterprise networks can get fungible, especially where collaboration is involved.
Highlighted by bertrandduperrin
Internal scenarios include: project collaboration, enterprise collaboration, enterprise discussion, information organization and filtering, knowledgebase management, communities of practice and enterprise networking.
External scenarios include: branded customer communities, customer/reader interaction, partner collaboration and professional networking.
Highlighted by bertrandduperrin
So, while social software is relatively new, the key to success is as old as the first line of application code ever written: Know what you’re trying to accomplish before you invest in the technology.
Highlighted by bertrandduperrin
Public Comment