Next Generation Knowledge Management Volume 2 (2007) by Jerry...

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Comparing, contrasting, connecting corporate and personal KM;

The road from command and control to knowledge sharing;

Interpersonal knowledge management (IPKM);

Social network analysis and social software;

Seven steps to personal knowledge management;

How do we know knowledge works;

Relationship of CRM and other disciplines to KM;

Knowledge networks and value creation;

The creation and reuse of project knowledge;

Achieving accountability through shared values;

New roles for top and middle managers;

Increasing performance through knowledge;

Defining and organising communities of practice.

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