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eSchool News - Online insight: Challenges beat cheerleading

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To understand how these two discussions on the same topic developed differently, Lowes divided the interaction into three categories: (1) "cheerleading," or posting reinforcement, such as "Great job!," that added no new information; (2) adding new information; and (3) questioning or challenging.

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"What we found," said Lowes, "was that the left-hand conversation had much more cheerleading, while the right-hand conversation had more new information added and questioning. This leads to the conclusion that cheerleading tends only to create more cheerleading, while questioning leads to more new information added. Basically, cheerleading doesn't move the conversation forward at all."

 

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