Have You Ever Spent 38 Minutes Looking for a Document?
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Saved by 2 people (0 private), first by anonymouse user on 2009-05-14
- Cristode on 2009-05-22 - Tags ib , entreprise 2.0 , enterprise 2.0 , pkm , informationoverload , InformationLiteracy , bouquin plus
- Jeanchristophe on 2009-05-14 - Tags ECM , search
Public Sticky notes
A new survey, however, finds that employees at big companies (with more than 10,000 employees) spend, on average, 38 minutes searching for one document -- whether that's on their own computers or their organization's networks, databases or intranet
Highlighted by cristode
n addition, the survey of 200 respondents from companies in a wide range of industries found that employees are having trouble finding the most efficient and appropriate technology tools to locate documents or internal expertise. To find in-house experts, for instance, 71 percent of the respondents said they "ask around"; 46 percent said they use the company directory; 34 percent use the company website or intranet; and 30 percent said they send a companywide e-mail (and we all know how annoying those can be).
Highlighted by cristode
Overall, the findings, states the survey report, "illustrate a dangerous, recession-induced trend of overreliance on outdated technology and an inability to provide workers with the most current tools available."
Highlighted by cristode
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