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What Makes a Design Seem 'Intuitive'?

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Saved by 15 people (-3 private), first by anonymouse user on 2006-03-02


Public Comment

on 2005-10-07 by joel

an article with insight

on 2006-07-31 by wenxin

how to bridge the gap between users current level of knowledge about an interface and the target knowledge they need to use the interface intuitively.

Public Sticky notes

Users can complete their objective when current knowledge equals target knowledge. There are two ways this can happen.

Highlighted by joel

When someone is asking for an intuitive interface, what they are really asking for is an interface that they, themselves, can intuit easily. They are really saying, “I want something I find intuitive.”

Highlighted by joel

To answer that question, we first have to look at how people understand the design in the first place. To do that, we need to look at the design’s knowledge space.

Highlighted by joel

Working with users in the middle of several of the most important clusters gives design teams a nice place to start. (Using these clusters can help design teams determine

Highlighted by joel

When neither condition is met, the same user will likely complain that the interface feels 01Cunintuitive01D. Condition #1: Both the current knowledge point and the target knowledge point are identical. When the user walks up to the design, they know everything they need to operate it and complete their objective. Condition #2: The current knowledge point and the target knowledge point are separate, but the user is completely unaware the design is helping them

Highlighted by dcorking

What Makes a Design Seem 'Intuitive'?

Highlighted by tzon02

What Makes a Design Seem 'Intuitive'?

Highlighted by tzon02

What Makes a Design Seem 'Intuitive'?

Highlighted by tzon02