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Saved by 21 people (0 private), first by anonymouse user on 2008-10-12


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on 2008-10-18 by sbrady

Is it a good idea to break down KM and SM adoption in the enterprise by age? I am not sure. Dave Snowden's comment to the article is quite clear that it does not. I am on the fence, but I think that the summary is true, Social Media type applications will gain more prevalence in the enterprise simply because so many baby boomers are beginning to clear out and so many millenials are moving in. If some boomers are in favor of social media then all the more reason for it's rise.

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Venkatesh Rao

Highlighted by tbchambers

community of practice

Highlighted by sbrady

KM and SM look very similar on the surface, but are actually radically different at multiple levels, both cultural and technical, and are locked in an undeclared cultural war

Highlighted by clairefontaine

KM and SM look very similar on the surface, but are actually radically different at multiple levels, both cultural and technical, and are locked in an undeclared cultural war for the soul of Enterprise 2.0

Highlighted by sbrady

The uber-cause of this war is that Knowledge Management was conceived as a top-down Boomer (born 1946 - 62) management effort, created by this generation just as it was moving into leadership positions. Social Media, on the other hand, is a Millenial/Gen Y (born 1980 -) movement.

Highlighted by clairefontaine

The uber-cause of this war

Highlighted by mireillej

Nothing describes the motivation behind the creation of Facebook better than “because it was possible.”

Highlighted by sbrady

It takes no great genius to predict how the war will end. The Boomers will retire and the Millenials will win by default, in a bloodless end with no great drama. KM will quietly die, and SM will win the soul of Enterprise 2.0, with the Gen X leadership quietly slipping the best of the KM ideas into SM as they guide the bottom-up revolution.

And it won’t be just a victory of fashion. It will be a fundamental victory of the better idea. SM is an organic, protean, creative and energetic force. KM is a brittle, mechanical, anxiety and fear-ridden structure. It is telling that the biggest KM concern is the potential loss of Boomer knowledge, a backward-looking preservation/archival concern, while the biggest current SM concern is probably the heart-stopping excitement around the possibilities of mobile devices and the potential Web-top-enabling Google Chrome.

Highlighted by joel

It takes no great genius to predict how the war will end. The Boomers will retire and the Millenials will win by default, in a bloodless end with no great drama. KM will quietly die, and SM will win the soul of Enterprise 2.0, with the Gen X leadership quietly slipping the best of the KM ideas into SM as they guide the bottom-up revolution.

Highlighted by sbrady

The technology stuff is reasonable, but the crude characterisation by age group is a nonsense. So called Boomers are amongst the highest adopters of social computing. Interestingly putting things into crude categories is a process based approach. People do not have ideas and attitudes by age group

Highlighted by sbrady

But at a more fundamental level, truly complex phenomena require ethnographic/narrative analysis first, and statistical analysis later (or in some cases, never). To dismiss narrative analysis of anecdotal evidence is methodological short-sightedness.

Highlighted by resmini