Lost in Matrix Management - Gill Corkindale
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Saved by 1 people (0 private), first by anonymouse user on 2008-06-05
- Bertrandduperrin on 2008-06-05 - Tags management , matrixmanagement , communication , organization , leadership , sharing , control , hierarchy
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Matrix structures broke down the hierarchies, allowing teams to share information across task boundaries and enabling managers and staff to build their knowledge and experience across projects.
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employees became confused over conflicting loyalties, with line managers retaining central control and dotted line managers imposing extra demands.
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Managers soon realised that they hindered rather than helped them work effectively
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On top of this, organisations have been slow to realise the need for training in the skills necessary to navigate matrices: communication, influencing, coaching, negotiation and conflict management. The result is an almost impossible situation in which to lead or manage.
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