When to Keep Your Mouth Shut - HarvardBusiness.org
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Saved by 4 people (0 private), first by anonymouse user on 2009-04-17
- Eastsidegringo on 2009-07-02 - Tags tracksuit
- Joelogon on 2009-04-26 - Tags transparency , honesty , disclosure , tmi
- Injapan on 2009-04-24 - Tags no_tag
- Scrumdown on 2009-04-17 - Tags Business , Reference , Advice
Public Sticky notes
But we often say too much.
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Describing one more product feature, after the customer's facial expression indicates that she has already decided to buy.
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Beginning any meeting or speech by letting your audience know that you are poorly prepared or prepared at the last minute.
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Asking a question that shows you have absolutely no idea about something you really should understand. I know, people often say there's no such thing as a dumb question
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Trying for a second laugh after your first spontaneous comment proves amusing.
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Quit while you're ahead.
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Assuring people things won't happen that people never imaged would
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"WAIT." Stands for, Why Are You Talking?
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on his way out the client's door, "That should work."
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It strikes me as egotistical when someone misinterprets a statement, is corrected and then goes on to explain the reason that they interpreted it that way. "My point was ... " "I was just saying ..."
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1. the depth of the conversation,
2. the way the speaker feels listened to & reciprocates
3. most importantly in the quality and conviction of our own words in the conversation. Cheers , Kannan ;)
2. the way the speaker feels listened to & reciprocates
3. most importantly in the quality and conviction of our own words in the conversation. Cheers , Kannan ;)
Highlighted by injapan


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