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Web 2.0 Represents A Fundamental Rethinking Of Business, And ...

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Saved by 1 people (0 private), first by anonymouse user on 2009-01-30


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What Web 2.0 software has done is give firms the tools to blow the doors to value creation wide open and invite customers, partners, experts, and prospects into the process.

Highlighted by bertrandduperrin

firms now have the ability to conduct perpetual focus groups with as many people as care to join.

Highlighted by bertrandduperrin

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